If your app crashes on specific devices, use crash reporting tools to gather logs and analyze the issue. Test the app on the devices in question to replicate the crash.

When your cross-platform application crashes on specific devices, it’s essential to take a systematic approach to identify and resolve the issue. Start by implementing crash reporting tools like Sentry or Firebase Crashlytics in your app. These tools can help you gather logs and stack traces that reveal the conditions under which the crash occurred. After obtaining the crash reports, analyze the logs to pinpoint the exact cause of the issue. It may be related to device-specific configurations, unsupported features, or hardware limitations. Testing the app directly on the problematic devices is crucial. This allows you to replicate the crash in a controlled environment and better understand the underlying problem. Look for patterns such as specific operating system versions, device manufacturers, or configurations that might contribute to the crashes. Engage with user feedback to see if other users are experiencing similar issues. Once identified, you can work on optimizing your app’s code to handle edge cases and ensure compatibility across a broader range of devices.